Shipping policy

Shipping charges vary by product and destination and are shown at checkout. Free shipping applies only where it is offered for the particular order.

Production and delivery estimates depend on the product, personalisation requirements and delivery address. Check the estimate for your order or contact us before placing an order for a specific occasion. Courier estimates are approximate and do not guarantee delivery on a chosen date. Rights and remedies under applicable consumer law remain available.

Provide a complete recipient address and working contact number. Contact support promptly for address changes, delivery issues or tracking assistance; we will confirm what can be arranged for your order.

For quick assistance, WhatsApp +91 9645 001199 or email connect@orbiz.in. Support hours: 9:30 AM–6:00 PM IST, Monday to Saturday. Closed on Sundays.