Help · Track order

Where is my order?

Enter your order number or courier tracking number and we will send you the latest status.

This opens WhatsApp with your number filled in. Our team replies between 9:30 AM and 6:00 PM, Monday to Saturday. You can also write to connect@orbiz.in.

What to expect

From order to your door.

1 · Design approval

For personalised items we send the design on WhatsApp first. Making starts once you approve it.

2 · Dispatch

When the parcel leaves us you get the courier name and tracking number by SMS or WhatsApp.

3 · Delivery

About 3 to 5 days within Kerala and about 7 days in the rest of India, depending on the courier.

Already have a courier tracking number?

You can also check it on the courier's own website.