Orbiz makes your number plates with the information you have entered when you place your order. You are responsible for any information entered. Orbiz cannot be held responsible for any errors made by you. Orbiz is not obliged to replace items if the mistake is yours. You should always enter your plate details correctly and also your address information correctly. If you think you have entered any details incorrectly please contact us immediately but there is no guarantee that we will be able to change the details in time as the order may already be made and/or dispatched so please ensure you check the details before ordering online.